The TUB will apply to all customers to whom Thames Water supply water, even if they are not billed directly by Thames Water.
Areas affected are shown on the map below.
A TUB restricts the domestic use of hosepipes and anything attached to them, including sprinklers and jet washers for:
You can use mains water from a watering can or bucket instead of a hose – but Thames Water encourages its customers to make every drop count to help protect the environment and our precious supplies by only using water where you really need to.
Exemptions on TUBs apply where mobility is restricted when making use of a watering can.
Blue Badge holders and those on Thames Water's Priority Services Register with a mobility issue, can still use a hose for:
If you’re not yet on the Priority Services Register, you can join for free here.
Many of the TUB restrictions only apply to domestic and non-commercial water use.
However some of the restrictions do affect businesses too. For example businesses are encouraged by Thames Water:
For full details of the rules that may affect your business and the exceptions that may apply, please see a copy of the Thames Water legal notice.
Thames Water have been working with businesses throughout the summer to help them reduce their water use and prioritise where necessary, and continue to ask commercial users to use water wisely by:
Get your free water efficiency resources for businesses
This will depend on the weather. Prolonged and significant rainfall is required. Thames Water will be monitoring the region's water levels carefully and will announce when the ban can be lifted. Customers’ help in using water wisely will be vital to helping end the ban.
For more information visit the Thames Water website here. You can also read more about our services here, including business wastewater management and business water services.