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Update From Southern Water: Loss Of Supply From Testwood Water Supply Works

The recent heavy rain has caused the amount of sediment in water we take from rivers in Hampshire to be higher than normal and the large number of bursts following the freeze/thaw means Testwood water treatment works is having to work harder to treat the water before we can supply to our customers. We’re doing our best to find a technical solution to accelerate this process, but it may take some time.

You may have noticed that you have no water, or you’ve lost pressure, we’re really sorry for this. We’re working on a fix, but it may take some time. For updates you can follow Twitter or Facebook or check our website.

If you’re without water and you or someone you know needs access to bottled water as a priority, you can sign up to our Priority Services Register and we’ll add you to the list of emergency deliveries call us on 0330 303 0368.

Potable water locations

  • East Winchester Park and Ride, SO23 9NP
  • South Winchester Park and Ride, SO21
  • Places Leisure Eastleigh, Passfield Avenue, SO50 9NL
  • Ageas Bowl Cricket Ground (just off the M27)

Postcodes affected

SO14 –  City Centre, St. Mary’s, Newtown, Nicholstown, Northam, Ocean Village, Chapel, Eastern Docks, Bevois Valley

SO15 – Shirley, Freemantle, Regents Park, Banister Park, Polygon, Millbrook, Redbridge

SO16 – Bassett, Lordswood, Lordshill, Redbridge, Rownhams, Nursling, Chilworth, Shirley Warren

SO17 –  Highfield, Portswood, St Denys, Swaythling

SO18 –  Bitterne, Bitterne Park, Harefield, Townhill Park, Chartwell Green, Mansbridge, Southampton Airport

SO19 –  Sholing, Merry Oak, Thornhill, Woolston, Weston

SO21 – Compton, Colden Common, Easton, Hursley, Itchen Abbas, Martyr Worthy, Micheldever, Owslebury, Shawford, South Wonston, Sutton Scotney, Sparsholt, Twyford

SO22 – Badger Farm, Fulflood, Hursley, Littleton and Harestock, Olivers Battery, Pitt, St Cross (W), Stanmore, Weeke

SO30 – Botley, Hedge End, West End, Curbridge

SO31 – Warsash, Hamble-le-Rice, Locks Heath Netley Abbey

SO32 – Bishop’s Waltham, Corhampton, Curdridge, Droxford, Durley, Exton, Meonstoke, Shedfield, Soberton, Swanmore, Upham, Warnford,


SO40 –  Totton, Cadnam, Marchwood, Lyndhurst

SO42 –  Beaulieu, Brockenhurst, East Boldre

SO43 –  Lyndhurst, Minstead, Bramshaw

SO45 –  Hythe, Fawley, Blackfield, Calshot, Hardley, Dibden, Holbury, Blackfield

SO50 –  Town Centre, Boyatt Wood, Fair Oak, Bishopstoke, Horton Heath

SO51 –  Romsey, Ampfield, Lockerley, Mottisfont, Wellow

SO52 – North Baddesley

SO53 – Chandler’s Ford