How to install, move, repair, or replace your water meter

The water meter belongs to the Wholesaler. Use the links below to find out more and to report a problem or request a change to the meter serving your premises.

If you require one of these services as part of a development project, or if you need a new connection, please contact the Wholesaler’s Developer Services department directly.

My supply is unmetered, and I would like a meter to be installed

The meter needs to be moved

There’s a physical fault with the meter or meter cover

The meter has been removed and needs to be replaced

I believe the meter is recording inaccurately

I would like a new meter of a different size or model

If you have a problem locating your meter, please contact us on 01250 718700 or email