Customer Notice

Our offices and phone lines will be closed for Good Friday. Our Scotland offices and phone lines will reopen at 8am on Monday 22 April. Our England offices and phone lines will reopen at 8am on Tuesday 23 April. To make a payment, click here. If you experience an emergency or unplanned disruption to your water supply and/or wastewater service whilst we are closed, please call your Water Network Owner. You can find a list of emergency numbers here. If you experience a problem with the water pipework inside your own building/site, you should call your plumber in the first instance.

Manage your costs

Whether you are a small business with only one toilet and a handwash basin or a coffee shop, hairdresser or florist with greater water needs, your business water is a cost which must be managed.

The good news is that there are many ways that you can save water, such as upgrading old fixtures and fittings, identifying leaks, switching off taps when handwashing and making sure dishwashers and washing machines are fully loaded.

How to Save Water

Save water and reduce your monthly bills with our practical water saving measures and helpful advice.

Your business can start saving water straight away by putting a few practical measures in place.

Water Efficiency Guide

Remember, some simple changes to how you use water on a daily basis will also help your business to save money. Staff can get involved too by following this simple advice. If you would like further advice, please contact us and we’ll be happy to help.

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