Page 1 Page 2 Page 3 Page 4 Transaction Glossary FAQs
Payment Information Breakdown
This sections shows a breakdown of all the payments we have received to your account since your previous bill.
Payment Type
This shows the type of payment we have received or credit applied to your account.
Payment Amount
This shows value of the payment received or credit applied.
Payment Date
This shows date that payment was received and allocated to your account.
Sundry Transaction Information Breakdown
This table shows any Sundry transactions that have been applied to your account. Most of the descriptions should be self explanatory, but you can read more about these on the Transactions glossary.
Description
These sundry charges can include any debits/charges for a variety of reasons, such as late payment charges, debt recovery charges, leakage allowances etc. You can read more about these on the Transactions glossary.
Charge/Credit
A negative figure indicates a credit to your account. A positive figure is the charge amount.
VAT
If the charge/credit is vatable, the amount will be shown here.
VAT Rate
This will be an S or a Z. A Z indicates that VAT is applied to this charge with a zero rate. An S indicates that VAT is applied to this charge with at the standard rate of 20%.
Total
The total value of the charge/credit including VAT.
Transaction Date
The date this sundry transaction was applied to your account.