The 5 retailers found to be overcharging are Business Stream, Everflow, SES Business Water, Water Plus and Wave. If any of these retailers supply your business water, you should check your unit prices are correct and in line with Ofwat’s regulations.
Castle Water offers its customers fair, transparent charging. Shown in our bills, and our online quotes, we ensure all our customers understand the unit rates being charged. These rates are amended annually in line with regulatory requirements.
By switching to Castle Water, your business could save up to 80% on fixed charges, compared to other water retailers. Switch for one, easy to understand bill, easy ways to manage your account online, and free, practical advice and resources to improve water efficiency.
In addition to this, Castle Water offers a unique Customer in Control tariff. The tariff allows customers to pay bills entirely in arrears, based on provided monthly meter readings. Find out if your business qualifies and sign up here.