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Your Questions Answered – Meter Reads
Some of the more frequent questions we get asked at Castle Water relate to business water meters. In our blog series, ‘Your Questions Answered’, we
Castle Water Awarded ISO 9001 Certification
Castle Water is delighted to have been awarded ISO 9001 certification. Castle Water is delighted to have been awarded the ISO 9001 certification; the internationally
Your Questions Answered – Account & Supply
With the help of our staff, we gathered some of Castle Water customers’ most common queries and have created a mini-blog series to answer them.
Your Questions Answered – Invoices
Great customer service is at the forefront of what we strive for here at Castle Water. Our customer service teams have been listening to your
A Day In The Life Of A… Meter Reader
In the first part of our ‘A Day in the Life of…’ series, we asked our meter readers what a typical day at work involves. Saul Handy,
Queen Elizabeth’s Grammar School Case Study
Case Study Queen Elizabeth’s Grammar School Case Study Grammar School pulls the plug on single-use plastic. 1,000 students and staff switch to refillable water bottles.
I Didn’t Choose Castle Water. Why Are You My Retailer?
If you didn’t choose to switch to Castle Water, your business may have been transferred to us as part of an acquisition. Castle Water acquisitions
Are We Really Drinking The Same Water As The Dinosaurs?
How Old Is The Water On Earth? The water on Earth today is made of atoms that have been here for about 4.5 billion years,
What Is My SPID (Supply Point Identification) Number & How To Find It
What is a Supply Point Identification (SPID) number? Every business premises has a unique Supply Point Identifier to identify the water and/or sewerage supplies at
Whose Leak Is It Anyway? Understanding Leak Responsibility
Dealing with burst pipes is something you never want to do, but when a leak occurs, getting it fixed immediately is a priority. Left unchecked,