The accuracy of your water bill depends on Castle Water receiving up-to-date meter readings. To supplement the readings which our specialised meter readers provide, we would encourage you to submit your own meter readings periodically. This will ensure that your bill is accurate and allow you to budget with confidence. If you do not have a business water meter installed at your property for any reason, you will be billed on assessed charges.
At Castle Water, our services and network of industry-leading professional partners can support your water management needs, including the installation of automatic meter readers for example. So why are business water meters so useful when it comes to calculating your bills? Well, here is what you need to know about water meters and how they save money.
Accuracy. If you hate paying for bills that make assumptions on the amount of water your business uses every month, then it’s time to get a business water meter. Water meters provide an accurate figure for your consumption, meaning you are billed for the exact amount you have used. This also affords you the chance to analyse potential savings opportunities by reducing consumption with the implementation of water efficiency methods.
A business will be placed on a business assessed tariff with an assumed level of usage based on a number of factors.
Business assessed tariffs are normally evaluated on the following criteria:
In addition to the evaluated criteria, you will also pay:
Your current water charges can be found in our Scheme of Charges.
The cost of a water meter will depend on where it has to go and what size of meter you need. In some cases, a business can have their meter installed free of charge.
You can find out if you are eligible for a water meter by contacting us.
The installation of a meter will be subject to a survey by the water wholesaler responsible for the water and waste networks in your area. In most cases, a business should have no problem going ahead with meter installation.
When the local wholesaler doesn’t think a meter is a good match, they’ll help figure out what alternative options a business can take.
The way a water meter works is similar to your household electric and gas meters. Read our 'Top tips for reading your meter'. Every business premises has a unique Supply Point Identifier to identify the water and/or sewerage supplies at the property. The Supply Point Identifier number is also known as a SPID number. To find out more about your SPID number, read our article 'What is a SPID?'
The accuracy of your billing depends on the regularity of meter readings. If you neglect to submit meter readings on a fairly regular basis, you could be billed on charges calculated from historic read data that is no longer reflective of your usage.
Our meter readers will attempt to visit your premises to take a reading manually, but to supplement the readings which our specialised meter readers provide, we would encourage you to submit your own meter readings periodically. This will ensure that your bill is accurate and allow you to budget with confidence. Plus, for every meter reading you submit, Castle Water will donate £1 to Save the Children’s Emergency Fund.
If you run a business, we can help bring your water bills down.
Get more information on water meters here.