Many of our customers are getting in touch because their business is affected by Covid-19 and the lockdown. We are responding to queries as quickly as we can, so please bear with us.
We are responding to queries as quickly as we can, so please bear with us.
Have you registered for MyAccount? MyAccount is your dedicated self-serve customer portal, providing secure 24/7 access to manage your Castle Water account online, anywhere, anytime. Get instant access to your bills and more.
If you have a query relating to your bill, you may find the answer by using our useful interactive bill explainer.
Or, if your query is about something else, please visit our Frequently Asked Questions page.