Join us at our next Helpdesk event.

Meet with one of our expert advisors who can provide you with advice about your business water account and answer your queries.

  • Do you have questions about your bill and how much you pay?
  • Are you unsure about trade effluent compliance and consent?
  • Do you have difficulty understanding your bill?

Join us on Thursday 30 January 2020 at Hilda Clarke Suite, Friends House, Euston Rd, London, NW1 2BJ. Appointments are available from 10.00am to 3.00pm.

Register for an appointment today

Register for an appointment

Using our website, you can find a range of options to manage your account including submitting a meter read, paying a bill, requesting an invoice or signing up for online account management at

You can contact us Monday to Friday 8am-6pm on 01250 718700, or use our webchat service located to the right. Our dedicated line for Trade Effluent customers is 01250 718718.