Top News

Market update – Castle Water is the only water retailer fully tackling incorrect wholesale charges


Castle Water's CEO requests remedial action on issues faced by sub-meter customers


Castle Water’s CEO, John Reynolds, has written to Ofwat, MOSL,...

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Castle Water's customer helpdesk event returns to London


Castle Water, the UK’s largest independent business water retailer, will...

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SUEZ recycling and recovery UK switches more than 200 UK sites to Castle Water


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Latest News

Castle Water sponsors the Cateran Yomp for 4th year


The biggest and toughest event of its kind, the annual fundraiser exists to raise vital funds to support soldiers, veterans, and their families....

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Castle Water donates to the Cash 4 Kids £5k to Cross the Tay fundraising event


This week, Castle Water, the UK’s largest independent water retailer, supported local children’s charity Cash 4 Kids by making a £500 donation to its 5K to Cross the Tay fundraising...

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Direct Debit now on MyAccount


Castle Water, the UK’s largest independent business water retailer, continues its long-term strategy to expand online self-service options for its UK customers by adding a new ‘Set up Direct Debit’...

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Castle Water celebrates 8th anniversary


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Castle Water Customer Service Update - March 2022


100% of live webchats were answered within 30 seconds...

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