🎄 Festive Opening Hours 🎄
Our phonelines will close at 1pm on 24th and 31st December.
We’ll be closed on 25th, 26th December and 1st January.
We’ll reopen with normal hours on 2nd January.
Wishing all our customers a happy and safe festive season!

Latest news

Meter reading team

Castle Water Leads the Market with Outstanding MPS Score of 98.26%

Castle Water continues to lead the UK business water retail market, achieving the highest Market Performance Standard (MPS) score across the top 10 retailers in October 2025 — reaching a market-leading 98.26%. But that’s not all. We’re proud to consistently maintain exceptional performance in three key customer service and data

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