Precautionary boil notice for customers in Tunbridge Wells. Your water is chemically safe, but a potential fault in the final disinfection process means you must boil it before drinking.
Find out more at the South East Water website

Latest Insights from Castle Water

Black box flotaing on water

Castle Water CEO John Reynolds gives a first view of tariff changes for April 2026

We have had first sight on indicative water tariff changes for 1 April 2026. There is no clear pattern. Changes vary from +3% to +30% for some customers. And the variation in movement between water and waste is still high – waste charges reduce by 5.4% for Southern with water charges increasing by 18.4%. The devil is very much in the detail for individual customers – bizarrely, United Utilities has a 22% increase for Places of Worship.

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