Every business wants its customers to be able to pay for their products and services confidently and securely. Security threats within payment processes do exist and all businesses should take appropriate steps to mitigate those risks. Payments errors, be they human or electronic, can also occur and we’d all like to find a way to eradicate them.
Fortunately, Direct Debit provides the most secure way to pay your water bills. Offering guaranteed, seamless bank to bank transfers, Direct Debit means never having to recite or input those long card numbers ever again! But if you still need more convincing, here’s some more reassurance!
Organisations using the Direct Debit system are carefully monitored and vetted
All organisations using the Direct Debit system are sponsored into the scheme by their bank or building society. They are checked for integrity, sound financial standing and administrative capability before being permitted to offer Direct Debit to their customers. You can be confident that Castle Water meets all the legal and financial requirements to process your payments securely.
Direct Debit payments are backed by robust security technology
Direct Debit is the safest payment method in the UK. The bank or building society that holds your account is responsible for handling the Direct Debit payments, incorporating all the robust security measures employed by that bank. For this reason alone, Direct Debit is much more secure than making card payments online.
If there’s ever an error in payment, there’s an immediate money-back guarantee
Underpinning the security of direct debits is the Direct Debit Guarantee. This is perhaps the most important aspect of the whole scheme, and one of the key reasons why customers should be reassured about using Direct Debit. The Direct Debit Guarantee means that any error in the direct debit process will be immediately refunded by the paying bank or building society.
Direct Debit takes the hassle out of paying your water bills
It just makes sense. Make the switch today.