Latest Insights from Castle Water

Understanding CCW Data on Complaint Performance – Castle Water’s strong underlying performance

What does the latest Consumer Council for Water data reveal about water company complaints in 2025-26? See how Castle Water’s underlying performance compares.

October 1, 2026

Understanding CCW Data on Complaint Performance – Castle Water’s strong underlying performance

October 1, 2026

What does the latest Consumer Council for Water data reveal about water company complaints in 2025-26? See how Castle Water’s underlying performance compares.

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Understanding CCW Data on Complaint Performance – Castle Water’s strong underlying performance

October 1, 2026

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Castle Water call waiting times averaged 2 minutes and waits on webchat just 38 seconds

September 28, 2026

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Team Castle Water completes all four Scottish Kiltwalks 2026

September 14, 2026

Jockey racecourse

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Jockey Club Racecourses recoups £130,000 after years of sewerage overcharging

September 11, 2026

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Castle Water steps in to resolve double billing issue for vulnerable customer

August 3, 2026

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Could Extreme Weather Affect Your Business Operations?

July 8, 2026

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5 Water myths that are costing your business

July 1, 2026

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New Official MOSL Performance Scores for Water Retailers

June 18, 2026

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Supporting career growth and employee development at Castle Water

May 27, 2026

Castle Water Careers

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Your time matters. Here’s the proof we mean it.

May 22, 2026

Meter reading team

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Businesses Urged to Demand Accuracy from Their Water Retailer

April 9, 2026

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Strength in action: What Giant’s Live means to Castle Water

April 7, 2026

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5 quick wins to save water this spring

March 27, 2026

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John Reynolds of Castle Water reviews impending tariff increases from 1 April, and looks at changes from 2027-30

March 23, 2026

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Why water management is important for bowling greens

March 22, 2026

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Celebrating Scottish Apprenticeship Week

March 6, 2026

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Treat Your Business This Valentine’s with a Better Business Water Supplier

February 13, 2026

Fire engines at airport watering a plane

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Castle Water Protects Customers from an Unfair Tariff Hike and Secures Nearly £500K in Savings

January 22, 2026

Castle Water Customer Service

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Quick to Respond, Easy to Reach – Supporting I&C Customers Every Step of the Way

January 16, 2026

Castle Water Meter Reading Team out Reading Meters

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Castle Water: The UK’s #1 for meter reading performance in 2025

January 9, 2026

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New Year, No Water Worries: 10 simple tips to stay on top of your business water account

January 8, 2026

Black box flotaing on water

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Castle Water CEO John Reynolds gives a first view of tariff changes for April 2026

October 17, 2025

Autumn leaves on a tree

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Your guide to autumn efficiency

October 7, 2025

Child in navy polo shirt washing hands at a row of white sinks in a school bathroom with blue wall.

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Castle Water Partners with Dukefield to Streamline Water Services for the Public Sector

September 30, 2025

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Have your say: Ofwat’s proposed water charge hikes for large business users

September 16, 2025

Water Meter

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Why submitting a transfer meter reading matters

September 12, 2025

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How can businesses improve England’s water shortages

June 17, 2025

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Preparing for dry weather in 2025

May 19, 2025

Commercial washing machine

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World Water Week 2025

May 12, 2025

Warning Tape

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Look carefully before you switch your business water – mis-selling is rife

April 9, 2025

Close-up of leaking pipe connection with water spraying out onto a reddish surface, showing plumbing failure.

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Water leaks – Who’s responsible for the bill?

February 1, 2025

Big hydro dam

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What is water abstraction?

January 31, 2025

Closeup image of a woman writing on a blank notebook on the table

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Save water, save money, and boost efficiency in 2025

January 8, 2025

Group of people wearing festive Christmas sweaters standing together outside a building entrance.

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Castle Water in the community: A year of partnerships in 2024

December 23, 2024

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The journey from snowfall to business water

December 4, 2024

Frozen outdoor water spigot with ice crystals forming on metal pipes and valve in winter.

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Conducting a winter leak inspection

November 19, 2024

Storm rain on the roof of the house

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Save water and money this winter with rainwater harvesting

November 12, 2024

edin

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Get your business prepared for winter

November 7, 2024

Inside water pipe

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Castle Water to refund some customers £17

October 31, 2024

Underwater view of deep blue ocean water with rippling surface and light filtering through from above.

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Castle Water CEO warns of additional late payment charges resulting from water industry financial problems.

October 23, 2024

A polluted river with murky water and floating debris, showcasing the consequences of water pollution.

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Unblocktober: Taking action for our sewers and waterways

October 21, 2024

watering hose

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How does your garden grow? Choosing the right irrigation system

October 18, 2024

Pouring Beer

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Improve sustainability and water efficiency in hospitality based businesses with Unblocktober

October 14, 2024

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Castle Water’s Trade Effluent Team attend site visit to Thames Water lab and Johnson’s Workwear

September 25, 2024

Water flowing going down drain in stainless steel kitchen sink

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What happens to wastewater when it leaves your premises?

September 16, 2024

Man cleaning at a public pool

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How often should you be changing the water in your hotel swimming pool, spa, and hot tubs?

September 13, 2024

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Where does tap water come from?

September 9, 2024

Glass of water with straw, that looks like a chart

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Castle Water CEO John Reynolds calculates an early estimate of tariff changes in April 2025:

September 9, 2024

Person washing a black car with pressure washer at outdoor car wash station, soap suds covering vehicle surface.

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Why is trade effluent consent required?

September 2, 2024

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Water Metering FAQs: Who is responsible for maintenance and faults?

August 21, 2024

blurred letter

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Open Letter to Ofwat, Panel, CCW, MOSL Aug 2024

August 9, 2024

Inside water pipe

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Castle Water CEO John Reynolds needs your input – Ofwat thinks you will be happy with providing financial support to Thames Water – do you agree?

July 31, 2024

a picture of the exterior of an educational building like a school or university

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Ultimate guide to water efficiency for schools and universities

July 3, 2024

Woman's hand taking a blue water bottle from a shelf in a supermarket, with a blurred background.

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How are the biggest food and beverage companies in the UK reducing plastic packaging?

June 17, 2024

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Avoid costly hidden leaks in summer

May 8, 2024

Person washing car windshield with blue and white mitt, creating swirling soap patterns on glass surface.

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Broker adds threats to mis-selling!

May 7, 2024

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Castle Water Kiltwalk 2024

April 29, 2024

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Earth Day 2024: Are You Drinking Too Much Plastic?

April 22, 2024

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From Apprentice to Onboarding Manager

April 15, 2024

world water day

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World Water Day 2024

March 22, 2024

Swimming Pool

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Castle Water: Making A Splash

January 5, 2024

Let’s Take A Look Back At 2023

December 21, 2023

Aerial view of meandering river

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Why We Need To Put The Wiggle Back Into Rivers

November 28, 2023

Water Meter

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How Are Water Rates Worked Out?

November 15, 2023

Hollie McCarthy, Sales Graduate, discusses her Castle Water internship

August 25, 2023

Water Efficiency Advice For Businesses During A Heatwave

July 31, 2023

Q&A With Castle Water’s Digital And Marketing Intern, Lana Bain

July 27, 2023

3 Ways To Encourage Your Employees To Drink More Water

July 18, 2023

The Industry Giants Taking Action On Water Scarcity

July 5, 2023

Castle Water CEO John Reynolds Looks At The Impact Of A Possible Special Administration Of Thames Water – No Direct Impact On Customers.

June 30, 2023

Trade Effluent

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Why Pharmaceutical Wastewater Treatment Is Vital For Public Health

June 20, 2023

Castle Water CEO John Reynolds Looks At The Impact Of A Possible Special Administration Of Thames Water – No Direct Impact On Customers.

June 11, 2023

Burst water main

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The Government’s Net Zero Hydrogen Push Is At Risk From Water Shortages – How Can Business Help?

June 6, 2023

AI in Water - drone watering field

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AI’s Relationship With Water: Help Or Hindrance?

May 24, 2023

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Industrial wastewater treatment: expectations vs reality

May 18, 2023

Save Money By Saving Water In The Police Force

May 10, 2023

Schoolboy washing his hands

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Save money by saving water in the education sector

May 3, 2023

How Are Reservoirs Made?

April 26, 2023

Why Do Chalk Streams Matter?

April 19, 2023

The Consequences Of Drought On River Businesses

April 11, 2023

Artificial Habitats To Bring Water Quality Benefits In Whitby

March 27, 2023

World Water Day – Accelerating Change

March 22, 2023

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Schemes that farmers should take advantage of

March 21, 2023

Aerial view of meandering river

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The History Of UK Canals

March 13, 2023

Castle Water CEO John Reynolds Asks: Are You Paying A Fair Price For Business Water?

February 24, 2023

Should We Drink Water Abroad?

February 7, 2023

The Amazing History Of Water Engineering

December 20, 2022

Underwater view of deep blue ocean water with rippling surface and light filtering through from above.

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What Effect Is Climate Change Having On The UK’s Seas?

November 22, 2022

The benefits of vertical farming

October 13, 2022

School water bottles

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Effective water management at independent schools

October 6, 2022

The Best Independent Schools For Sustainability

September 8, 2022

Washing hands

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How Water Resilient Are UK Airports?

August 25, 2022

Aqua Parks And Water Quality

August 10, 2022

Is Water Recycled? From Toilet To Tap | Castle Water

July 26, 2022

Water Efficiency For The Textile Industry

July 21, 2022

fix water pipe

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A Facilities Manager’s Guide To Water

July 11, 2022

Water efficiency

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Why It’s Important To Reuse Water

June 30, 2022

Tap aerators with dripping waterdrop. Water leaking and saving concept.

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How A New Smart Canal Can Prevent Flooding In Glasgow

June 20, 2022

Swindon

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Water Neutral Buildings

June 9, 2022

Coastal pollution

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Coastal Pollution And What The UK Is Doing About It

May 30, 2022

Underwater view of deep blue ocean water with rippling surface and light filtering through from above.

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How Saving Water Will Help Your Business Reach Net Zero

April 4, 2022

Big hydro dam

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5 Great Examples Of Water Power

March 31, 2022

Leaking water pipe

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How farmers can help improve water quality

March 28, 2022

Leaking water pipe

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Water Efficiency For Vineyards

March 17, 2022

water efficiency audit

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What Do Commercial Developers Need To Know About Water Supply?

February 28, 2022

Water reservoir

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Why Does The UK Need New Reservoirs?

February 14, 2022

Trade Effluent And Wastewater Treatments For Car Washes And Motor Vehicle Detailing

February 9, 2022

Child in navy polo shirt washing hands at a row of white sinks in a school bathroom with blue wall.

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Can A Business Stay Open Without Running Or Hot Water At Work? UK Law

January 27, 2022

Managing Trade Effluent In The Construction Industry

January 6, 2022

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How to stop underground pipes from freezing

December 23, 2021

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Why farmers must prevent water pollution from runoff in 2025

November 30, 2021

Waste Water

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Managing Trade Effluent in the Farming Industry

November 18, 2021

How AI Can Improve Water Quality

November 2, 2021

Underwater view of deep blue ocean water with rippling surface and light filtering through from above.

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How To Combine Your Business Water And Wastewater

October 28, 2021

Hospital washing hands

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Are There Nanoplastics In UK Water?

October 26, 2021

The Importance Of Flood Prevention

October 14, 2021

Why Switching Business Water Supplier Is Different To Switching Domestic Water Supplier

September 13, 2021

dried ground

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How Likely Is The UK To Suffer A ‘Day Zero’ Drought?

September 7, 2021

Farming

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Water-saving measures in large scale farming

August 12, 2021

How Do I Find Out Who Supplies My Business Water?

July 13, 2021

Hospital washing hands

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How We Serve Customers Identified As Sensitive Sites

July 8, 2021

How Deforestation Affects Water Quality

June 15, 2021

Underwater view of deep blue ocean water with rippling surface and light filtering through from above.

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Why Your Business Water Usage Matters To The Local Environment

May 25, 2021

Tap aerators with dripping waterdrop. Water leaking and saving concept.

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History Of The Office Loo

May 5, 2021

underwater bubbles

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Is there VAT on business water bills?

April 27, 2021

How Do I Know If My Business Water Bill Is Too High?

April 22, 2021

What Is A Deemed Contract? Key Features & Hidden Benefits Explained

April 16, 2021

How To Set Up Your Business Water For The First Time

April 13, 2021

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What Is The Difference Between Wastewater And Trade Effluent

March 19, 2021

Swindon

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Vacant Commercial Property And Commercial Water Systems

February 9, 2021

Underwater view of deep blue ocean water with rippling surface and light filtering through from above.

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To Avoid Kissing Any Frogs, Ask These 10 Questions Before You Switch Water Retailer!

January 21, 2021

What Is A Water Audit & Why Does Your Business Need One?

October 13, 2020

sprinklers at golf club

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Golf Courses & Saving Water

September 17, 2020

Underwater view of deep blue ocean water with rippling surface and light filtering through from above.

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How Much Does Business Water Cost?

September 8, 2020

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How to encourage employees to save water at work

August 6, 2020

Is Tap Water Safe For Babies?

June 2, 2020

Why Is Water A Good Solvent?

May 19, 2020

Alkaline Water – Hype Or Healthy?

April 14, 2020

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How Storm Éowyn might have impacted your business water systems

February 11, 2020

Your Questions Answered – Meter Reads

January 15, 2020

Your Questions Answered – Account & Supply

December 30, 2019

Your Questions Answered – Invoices

December 17, 2019

A Day In The Life Of A… Meter Reader

December 16, 2019

I Didn’t Choose Castle Water. Why Are You My Retailer?

November 15, 2019

Are We Really Drinking The Same Water As The Dinosaurs?

October 15, 2019

What Is My SPID (Supply Point Identification) Number & How To Find It

October 4, 2019

Tap aerators with dripping waterdrop. Water leaking and saving concept.

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Whose Leak Is It Anyway? Understanding Leak Responsibility

August 20, 2019

Water Retailers And Water Wholesalers – What’s The Difference?

July 12, 2019

6 Questions You Should Ask Your Business Water Retailer

July 9, 2019

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The Solution To Washing Machine Water Efficiency Could Be A Load Of Balls

June 25, 2019

Is Bottled Water Healthier Than Tap Water?

May 14, 2019

Which Country Has The Best Tap Water In The World? The Rankings

March 12, 2019

Do Restaurants Have to Serve Tap Water?

March 5, 2019

Water efficiency

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Manna From Heaven – Can My Business Use Rainwater?

February 19, 2019

Which Makes The Better Cup Of Tea – Hard Or Soft Water?

February 5, 2019

Pouring beer

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Mine’s A Pint… Or About 170 Litres Of Water

January 4, 2019

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